Intelligent Automation Platform | Process Automation | Niico
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Intelligent automation platform, eliminating time-consuming, repetitive tasks

Simplified automation for education, healthcare and corporate organisations.

woman drinking coffee, writing notes in a notebook, laptop on table

Working with Niico meant we were up and running within 3 weeks and were able to automate critical tasks without changing any of our systems.

University of East London

Niico automates a wide range of business processes, removing the need for manual intervention

Niico automates a wide range of business processes, removing the need for manual intervention

Niico is the UK’s top intelligent automation platform, renowned for its award-winning library of pre-built bots. We make it easy for education, healthcare, and corporate organisations to automate their operations without disrupting existing systems.

With a vendor-agnostic approach and over a decade of experience, we make it simple for you to automate manual, repetitive processes to save time and money.

Intelligent automation

Niico leverages the latest in intelligent automation to transform your operations. We combine proven technologies like:

  • Robotic Process Automation (RPA)
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Optical Character Recognition (OCR)
woman using chat for helpdesk tickets

Human-tech integration

Niico boosts efficiency and productivity by integrating human expertise with advanced technology to:

  • Free up your team from routine tasks and focus on what truly matters
  • Blend human skills with tech tools for a smoother workflow
  • Make work easier and more engaging for everyone involved
man setting a follow-up appointment using niico

Custom solutions

At Niico we offer customised solutions for every organisation we work with. This includes:

  • Automation to match your specific needs and tackle your unique organisational challenges
  • Technology that integrates with your existing systems so everything runs smoothly from day one
woman drinking coffee and using niico for patient registration

What impressed us most about working with Niico is their deep understanding of the higher education sector. While many companies can build AI bots, understanding the unique characteristics of the HEI space is essential. The automation library Niico has built addresses many of the key challenges we face as an institution.

Anglia Ruskin University

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    Choose from a library of 160+ pre-built industry bots

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    Deploy working automation within 3 weeks

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    Don’t worry about changing your existing systems–no overhaul is needed

Our ‘Pre-Built’ user cases:
Bot library – discovery

We have developed a number of “out of the box” digital
assistant & bots for general operations and Higher Education.

  • Finance & Accounting
    Finance & Accounting

    Procure to Pay / Accounts Payable

    • New vendor setup
    • PO creation
    • Invoice validation
    • Invoice payments
    • Payables reporting
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    Customer Service

    Enrolment

    • Automate responses to common customer inquiries
    • Free up customer service teams from repetitive tasks
    • Deliver faster and more accurate information
  • Outreach & Recruitment
    Data Insights

    Outreach & Recruitment

    • Reduce manual data entry, improving accuracy and saving time
    • Identify gaps and inconsistencies in records
    • Automate compliance checks
  • niico staff onboarding
    HR

    Employee Onboarding

    • Collection of employee information
    • Internal notifications
    • Raising requests for equipment & systems access
    • User account creation
  • IT Operations & Maintenance
    IT & Data

    IT Operations & Maintenance

    • Application & system testing
    • IT helpdesk & ticket handling
    • Cloud provisioning